Frequently Asked Questions
What types of forms and assessments does Maya offer?
The Maya platform includes a library of validated psychometric scales, and standardized surveys curated to specifically measure the impact of the psychedelic journey
I offer both individual sessions and group ceremonies in my practice. Can I use Maya?
Yes, with a Maya subscription, you have access to a suite of features that supports individual and group work interchangeably. Our team will work with you closely to make it easy to know how both sides of your practice can be supported.
Are more features coming soon? I don't see what I need on the platform.
Absolutely. We're working tirelessly to build the functionality or integrate with the third party systems that will support mapping psychedelic journeys.
How much does the Maya platform cost?
Pricing can be scaled to suit your needs and participant volume as a practitioner. Contact us to get more information.
Is my Maya account secure?
Maya offers secure account authorization options that conform with FIDO-certified security standards used by companies like Aetna and MasterCard.
My clients are concerned about disclosing personally identifying information. Can they still use Maya?
All Maya users have the option to register with a pseudonymous account only requires the use of an email address and “preferred name." Personally identifying information (PII) is always owned by the participant, and can be retracted from the system by request at any time.
Does Maya link to my Google Calendar?
Yes, Maya has a one-way sync with Google Calendar, enabling providers to pull their Google Calendar events into Maya.
Can I cancel my account plan at any time?
Yes, no questions asked.
Partners & Press
I am a writer or journalist and would like to speak with someone at Maya about a story.
We appreciate your interest and support. Please see the Press Inquiries page.
I am another operator in the psychedelic space and would like to discuss partnership.
Wonderful, please contact us here to share more information and we'll be in touch soon.
Is the Maya platform HIPAA-compliant?
Yes, the platform is built to meet U.S. medical healthcare requirements and is designed to uphold the greatest possible degree of patient privacy. See our other security and privacy measures here.
How is the data I collect using Maya protected?
All sensitive data collected on the Maya platform is encrypted with AES (Advanced Encryption Standard) 256-bit end to end encryption to ensure secure transfer of sensitive data.
What are Maya's plans for the data that being collected?
First and foremost all data collected is anonymized and aggregated to ensure no individual or group can be linked with psychedelic use. In this form, the data can provide powerful insights to help practitioners understand the methods that work and where current practices need to be improved.