Maya is a software platform designed to help psychedelic practitioners track, measure, and illustrate the health outcomes of their work. This is essential so that we can scale safely and effectively, serve more people, and contribute clinical data to help advance psychedelic healthcare.
Since Maya is a cloud based solution, the Practitioner Platform and Client Portal can be accessed from the primary popular web browsers. We recommend keeping your web browser updated for optimal experience and security.
The Maya software is developed and tested for the browsers listed below. Select one of the following browsers to download or update as needed:
The private alpha version of the Maya platform is focused on form features and contact management. This should give you the ability to understand and provide feedback on some of the basic elements of integrating measurement-based care into your practice.
Our next priority is to enhance our data collection and illustration, enabling you to integrate measurement-based care into your practice. Additionally, we will continuously be focused on features based on your feedback.
Once you have received your Account Activation Code, you can sign up to access the Maya platform using the instructions below.
Your Maya Practitioner Key is a unique code used for your client’s account setup. When a client enters your key during sign up, their account will be added to your contacts list so you are able to see their information and track their treatment protocols.
Accessing your Practitioner Key
The Maya Client Portal allows you to securely engage with your clients to share protocol, form, and session information with them. The instructions below outline how clients create a Maya account to access the Client Portal using your Practitioner Key.
The Contacts page includes the features needed to organize your clients' relevant details, notes, sessions, protocols, and activity.
Add new contacts to track and engage with clients using Maya.
To create a new contact record:
Saving a new contact record will trigger an account activation email that will be sent to the email address entered when creating the contact.
The account activation email includes a unique sign up link that will automatically connect the client’s Maya account with associated the contact record in your Practitioner Platform.
As soon as the client completes account setup, the associated pending contact record status will be updated to active.
The Contact Details view includes relevant personal and health information for each client contact record.
Use the Notes feature to record details of client interactions, progress, treatment methods, and medicine session dosing. To create a note for a contact:
The Session Details section of the Edit Note view allows you to record the details and relevant treatment data for a specific individual session. This information can also be recorded from the Calendar view in a Session Event detail. To add a Session to a contact note:
The Activity view includes a log of all past Maya-related interactions for each contact.
The Protocol feature set allows you to automate data collection and track clients' progress through their journey of doing work with you. You can create unique protocols for each individual client and group.
Session rules allow you to automate the dissemination of the forms and documents incorporated in your protocols. Using the protocol timeline view, you can see the scheduled date for each session rule and the associated form or document completion status.
Each form or document will become available to your clients in the client portal on the date scheduled. Clients will receive an associated email notification including a link to login and complete each form or document in the client portal.
The Protocol Templates feature allows you to create standardized protocols that can be reused across individuals and groups.
To get the most out of the protocol template feature in the Maya platform, here are a few best practices tips. By following these guidelines, you will be on your way to gathering more succinct data to inform your practice.
Each Protocol Template you create can be accessed from the Templates page of the Practitioner Platform.
The form library contains the best in class forms and assessments used by psychedelic practitioners to track progress and outcomes. All available forms can be incorporated into your individual and group protocols.
Use the preview section to review all form question content and to set expectations with clients prior to incorporating each form into your protocols.
The form results page includes client-specific form responses and aggregate metrics. This section will help to give you insight into individual form response data while our full insights page is still being built.
For data integrity and scalable insights, all forms are managed internally by the Maya team. Additional forms can be added to the library upon request.
The form details view includes specific descriptions and engagement metrics for each form in the library.
Use the documents view to create and manage the custom templates for your practice-specific documents. All document templates can be incorporated into your individual and group protocols.
The document details view includes the saved descriptions and engagement metrics for each saved document.
Use the preview section to review your saved Document templates. From this view, you can also download or print a blank version of your templates as needed.
The Calendar feature provides a view to manage and reschedule your individual and group sessions. Sessions scheduled while creating a protocol are saved as events on your Maya calendar.
All protocol session events across individual contacts and groups can be accessed from the Calendar view. Selecting a session event from the Calendar view will open the session event detail.
From the session event detail, you can update the session scheduled, view protocol details, and record Session Notes and Treatment Data.
Maya has a one-way Google Calendar Sync feature that you can use to view your combined schedule from one place. When events are created or updated in your Google Calendar, you will see these changes reflected in your Maya Calendar. Because this is a one-way sync, modifications made to your Maya calendar will not be represented in your google calendar.
Follow the steps below to enable your Google Calendar Sync.
After configuring the Calendar Sync, all events synced from your associated Google account calendar can be accessed from the Calendar view in Maya. Selecting a synced event from the Calendar view will open the synced event detail. From the synced event detail, you can access:
