The Challenges Facing Psychedelic Therapists

The demand for psychedelic therapy is increasing as people around the world look for innovative ways to improve their mental health and wellbeing. While the need for these services is growing exponentially, the infrastructure to support those on the frontlines of psychedelic healthcare hasn’t caught up. As a result, psychedelic therapists often have to cobble together a variety of inadequate tools and systems just to execute basic tasks. Without the proper technology, practitioners don’t have the data they need to ensure their services are efficient and effective.

What We Learned From Listening

Over the past few years, we’ve spoken to psychedelic healers from all over the world who have made it clear that they want to be able to measure their clients’ health outcomes. They want to provide clarity to their clients about what their healing journey will look like from preparation through integration. They want to demonstrate legitimacy, so they can safely and effectively scale their practice and serve more people. They want to contribute their clinical data to the larger body of psychedelic research. And they want to do it all in one system designed specifically to meet their unique needs.

How Maya Supports Psychedelic Practitioners

This is why we created Maya, a HIPAA compliant software platform designed to help psychedelic practitioners track, measure, and illustrate the health outcomes of their work. Maya is a comprehensive practice management system that helps therapists provide a seamless journey for their clients from preparation, facilitation, integration, and beyond. The following are the top five ways Maya helps psychedelic healers, guides, and therapists.

 
1.  Grow your practice using data to demonstrate the value of your services.

Most therapists rely on testimonials and reviews to recruit new clients and demonstrate the value of their services. But as the field of psychedelic therapy grows more competitive, practitioners have the opportunity to use powerful data to build their clientele. Using the Maya platform, therapists can generate practice insights using aggregated data points to demonstrate how their practice has helped people over time. This data also offers practitioners the chance to better understand into their own work, so they can increase the efficiency and effectiveness of their services.

2. Establish credibility by tracking, measuring, and illustrating client health outcomes with standardized assessments.

For many clients, beginning psychedelic therapy may be both exciting and daunting. The Maya platform empowers therapists to share objective success metrics that demonstrate their practices are safe and effective. This helps instill confidence and trust with clients from the very beginning of their journey. Maya also enables practitioners to show clients their progress over time using standardized health and wellbeing assessments. Visualizing this progress helps motivate clients to comply with protocols and engage with the process, leading to better outcomes for both the client and therapist. 

To collect these objective clinical outcomes, Maya features a library of pre-configured, forms and assessments, including validated measures like the PHQ-9, GAD-7, and MEQ. This saves therapists from having to spend hours creating their own assessments in systems like Google Forms and Survey Monkey, which are not designed for clinical assessments. Using Maya, practitioners can also schedule these forms and create workflow automations, ensuring a seamless client management experience and greater compliance. Maya’s standardized assessments and aggregated data allow practitioners from all over the world to share comparable data and learn from each other's practices.

3. Automate administrative tasks including billing, scheduling, and communications to improve your client’s care journey.

Maya automates tedious tasks like billing, scheduling, and referrals so that therapists can focus on the health and wellbeing of their clients. In addition to workflow automations, the Maya platform enables practitioners to easily and safely communicate with their clients using the HIPAA-compliant chat portal. The ability to maintain consistent communication with clients makes them feel safe and supported throughout their journey. Maya also includes a group management functionality to easily streamline group communications, organize group contacts, assessments, and services.  

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4. Save time with automatic audio and video transcriptions, timestamped, searchable, and featuring sentiment analysis.

Taking notes during a therapy session can be a disruptive experience for both the therapist and the client. For many practitioners, these notes end up too disorganized to use. Maya provides therapists the opportunity to stay present with their clients and capture every moment of their experience. Using the video and audio transcription feature, therapists can transcribe entire sessions, organize notes securely, and conduct sentiment analysis to assess emotions and moods. Not only does this save time, it also allows practitioners to respond more effectively to the unique needs of each client.

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5. Join a global learning community to help advance psychedelic healthcare.

After listening to our friends and allies in this space, we learned that many psychedelic practitioners feel siloed and even isolated in their practice. Without a common platform, they find it difficult to share their clinical experiences and learn from other healers, guides, and therapists in the field. Maya invites practitioners to join a global learning community where they can support one another and contribute clinical data to the larger research collective. The inclusion of real-world clinical data in the growing body of academic psychedelic research is essential to the advancement of psychedelic medicine. 

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Get Early Access to Maya 

Maya is a comprehensive, HIPAA compliant practice management system designed specifically to meet the needs and aspirations of psychedelic therapists, guides, and healers. At Maya, we know that psychedelic medicine has the power to change the paradigm of mental health on a global scale. Our mission is to empower psychedelic practitioners with the technology and data they need to scale safely and effectively, serve more people and advance psychedelic healthcare for good. 

If you’re a psychedelic practitioner, we’d love to show you around the Maya platform. Please contact us to get early access.